Terms of Service

Last updated: 25 September 2026

These Terms govern your use of HearThai Academy, operated by HearGlobal LLC, a New Mexico (USA) limited liability company with its registered address at 1209 Mountain Road Pl NE, STE N, Albuquerque, NM 87110, USA (“we”). By creating an account or using the service you agree to them.

1. Eligibility

You must be at least 18 (or have parental consent where permitted) to purchase.

2. The service

HearThai Academy is a Thai-language learning service. It is available on the web at academy.hearthai.app and as the HearThai Academy app for iPhone and iPad (App Store) and Android (Google Play).

One account works everywhere. Your access, your learning progress and your saved words belong to your account, not to a device. Lifetime access unlocked on any of these surfaces unlocks the same account on all of them, wherever you sign in with it.

Any of our services that interact with YouTube content are additionally governed by the YouTube Terms of Service (https://www.youtube.com/t/terms).

3. Free access & pricing

New accounts can start exploring for free with no payment card required.
The free preview lets you sample the app; once the preview is used up, some audio becomes unavailable until you unlock full access.
Lifetime access is a one-time purchase: a single payment, not a subscription, with no recurring or renewal charges. The price is shown before you confirm the purchase.
There is no automatic charge. You are only ever charged if you deliberately choose to purchase.
“Lifetime” means for as long as we operate the service.
How you pay depends on where you buy. On the web, payment is processed by Stripe in Thai Baht (THB) and may be charged or converted by your card issuer. In the iPhone/iPad app, payment is an in-app purchase processed by Apple through the App Store; in the Android app, it is an in-app purchase processed by Google through Google Play. Store purchases are also subject to the store's own terms, and are charged in the currency the store shows you.

4. Your account

You sign in with your email address, using any of: a one-time sign-in code or link that we email to you, your password if you have set one (with an emailed reset link if you forget it), or Google sign-in on the web. Keep access to your email account and your password secure. Your account is for you alone; don't share logins.

5. Acceptable use

The content and audio are licensed to you for personal learning. You may not: scrape, bulk-download, copy, redistribute, resell, or publicly share the content or audio; circumvent access controls; or use automated tools to harvest the library. Violations may result in suspension without refund.

6. Intellectual property

All content, audio, and software are owned by us or our licensors and protected by law. We grant you a personal, non-exclusive, non-transferable license to use them within the service.

7. Refunds

Purchases made on the web carry a 7-day self-serve refund. Purchases made through the App Store or Google Play are refunded by Apple or Google under their own policies. See our Refund Policy for the details.

8. Disclaimers & liability

The service is provided “as is.” To the maximum extent permitted by law, we are not liable for indirect or consequential damages; our total liability is limited to the amount you paid.

9. Termination

You may stop using the service at any time, and you can delete your account yourself from the Account page on the web or in the app. We may suspend or terminate accounts that violate these Terms.

10. Governing law

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-laws rules. Nothing in this clause removes any mandatory consumer-protection rights you have under the law of your country of residence.

11. Contact

HearGlobal LLC, 1209 Mountain Road Pl NE, STE N, Albuquerque, NM 87110, USA · [email protected]